403 Forbidden

A 403 Forbidden error indicates that the server understood the request but refuses to authorize it. The client has valid authentication credentials, but lacks permission to access the requested resource.

Error Types

Forbidden

Type: https://partner.utopi.io/docs/help/error-codes/403#forbidden

Description

The authenticated partner does not have sufficient permissions to access the requested resource or perform the requested action.

Common Causes

• Insufficient partner permissions for the requested operation
• Attempting to access resources outside your assigned site scope
• Attempting to access archived or deleted resources

Example

{
  "type": "https://partner.utopi.io/docs/help/error-codes/403#forbidden",
  "status": 403,
  "title": "Forbidden",
  "detail": "You do not have permission to access this resource.",
  "errors": []
}

Resolution

1. Verify Site Context - Ensure you're using the correct SiteId header for resources you have access to
2. Check Resource Scope - Confirm the resource you're trying to access belongs to your assigned site
3. Review Partner Permissions - Contact your technical contact to verify your partner role and permissions
4. Validate Resource Status: Check if the resource is active and accessible and has not been archived or deleted

Getting Help

For permission-related issues:

1. Double-check the API documentation for the specific endpoint to ensure the correct endpoint is being called, with the correct SiteId and other parameters.
2. Contact your technical contact or support@utopi.co.uk. We can help review the correct access has been assigned.